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Membership Benefits

No

Benefits

Bronze

Silver

Titan

Gold

Diamond

I

MobiFone service benefits

1

Service benefits (transmittion speed, access speed, usage limit, balance payment)

 

 

 

 

 

1.1

Members are ensure to have best transmittion is all time and have the fattest access speed .

x

x

x

x

x

1.2

No deposit required when using international roaming service

x

x

x

x

x

1.3

Member are offerred a priority on usage limit when using international roaming service (including data service)

(only applied for postpaid customers)

 

 

VND 5,000,000

VND 5,000,000

VND 10,000,000

1.4

When members excess the usage limit of domestic services (domestic voice service, international voice service, SMS, data)

(only applied for postpaid customers)

 

 

Outgoing SMS and outgoing international voice service are barred.

Outgoing SMS and outgoing international voice service are barred.

All domestic services are not barred

1.5

When member s excess the usage limit of international roaming service (voice service, SMS, data)

(only applied for postpaid customers)

 

 

All services are barred. Members register a new usage limit with a SMS or USSD

All services are barred. Members register a new usage limit with a SMS or USSD

All services are barred. Members register a new usage limit with a SMS or USSD

 

1.6

Have later deadline for payment (only applied for postpaid customers)

 

 

10 days later

20 days later

40 days later

2

Benefits on aftersales services

2.1

Birthday gift (once per year)

 

 

Valued ar VND 300,000đ

Valued ar VND 600,000đ

Valued VND 1,000,000

2.2

Members are served on all services free of charge when calling to 18001090.

 

 

 

x

x

2.3

Members can be served at  their requested address (if needed)

 

 

 

 

x

2.4

Set the highest level when the member have complains to be sovled.  Time of settlement can be shortend..

 

 

x

x

x

2.5

Members are invited to use value added services free of charge in the test time.

 

 

x

x

x

2.6

Member s are provided with the highest capacity of SIM cards (when needed, once per year).

 

 

x

x

x

II

Members are given Membership cards to get benifits from MobiFone and its associate partners.

 

 

x

x

x

III

Benifits form Lotusmiles when becoming associate member of the  two programs

1

Upgraded to Titanium  member of Lotusmiles

 

 

 

 

x

2

Upgraded to Gold  member of Lotusmiles when earning 23,000 qualifying miles (compared to 30,000 miles applied for other Lotusmiles members)

 

 

 

 

x