Please be informed that Loyalty program will have some changes as below:

1. Changing payment deadline as a base for qualification points for post-paid members

- Payment deadline for qualification points is the official limit that regional MobiFone service companies proceed to block customers’one-way information
- Applicable duration: From September 1st 2016 (applicable for charges paid from September 1st 2016 onward).

 

2. Changing text syntax for selecting rewards:

- Changing text syntax for selecting rewards for Product 1 and Product 2 of Loyalty program as below:

Type of reward

Old text syntax

New text syntax

Member selects product 1

Select MobiFone service charge

Select reward with the whole points in account (only reward for the score which is multiple of 2,000)

 

CHON_CUOC and sent to 9237 (_ is a space).

CHON_CUOC and sent it to 9237

(_ is a space).

x: is the points needed to reward and multiple of 2,000.

Select reward with a certain score in account (For example, only request reward for 2,000 points)

CHON_CUOC_x and send to9237 (_ is a space).

x: is the score needed to reward and multiple of 2,000

Member selects product 2

Select voice package

- Select 1 package:

SELECT_VOICEand send to 9237

- Select many packages:

SELECT_VOICE_x

x is the number of packages that you want to select (_ is a space). 

SELECT_VOICE_ x

x is the number of packages that you want to select (_ is a space).

Select voice package+ SMS

- Select 1 package:

SELECT_SMS  and send to 9237

- Select many packages:

SELECT_SMS_ x

x is the number of packages that you want to select (_ is a space).

SELECT_SMS_ x

x is the number of packages that you want to select (_ is a space)

- Applicable time: from September 1st 2016.