Members can use points in the account to redeem for awards of the program.Members are required to choose awards by themselves.

After successfully redeeming for awards, the equivalent points used is minus from Loyalty account. Award redemption does not affect the member tier qualifications.

1. Program awards:

1.1 MobiFone service charges:

When accumulating at least 2,000 points, members can converts points to the following awards:

No.

Member tiers

Awards

1

Bronze

80,000 VND (1 point = 40 VND)

2

Silver

120,000 VND (1 point = 60 VND)

3

Titanium

160,000VND (1 point = 80 VND)

4

Gold

200,000 VND (1 point = 100 VND)

5

Diamond

300,000 VND (1 point = 150 VND)

- For post-paid members: Awards are paid to Ket Noi Dai Lau account which can be used for calls and SMSs within MobiFone network. The award will expire after 60 days.

- For pre-paid members: Awards are added to KM1 account which can be used for calls and SMSs within MobiFone network.

- Loyalty system will redeem 3 times per month on 2, 12, 22.

1.2 MobiFone service packages:

When accumulating at least 2,000 points, members can converts points to the following awards:

STT

Awards

Diamond members

Gold members

Titanium members

Silver members

Bronze members

1

Voice packages

350 minutes

250 minutes

200 minutes

150 minutes

100 minutes

2

Voice and SMSs packages

150 SMS + 315 voice minutes

80 SMS + 225 voice minutes

70 SMS + 185 voice minutes

60 SMS + 125 voice minutes

40 SMS + 95 voice minutes

- The award packages will expire after 31 days.

- Voice minutes and SMSs can be used within VietNam (can be called or texted to networks other than MobiFone).

- Loyalty system will redeem 3 times per month on 2, 12, 22.

1.3 Lotusmile awarding products:

- To redeem to Lotusmile awarding products, member must register to transfer points to Lotusmile program. If points are saved in KNDL account, members must compose the SMS   with syntax CD_Lotusmile card number_  _X and send to 9237 (“_” is a space and “x” is the points members want to transfer). Points to redeem must be at least 10.000 and multiple of 10.

 - Transferring ratio: 10 points KNDL = 2 Lotusmiles.

- After successfully transfer Loyalty points to Lotusmiles points, customers cannot do vice versa. Transferred points only can be used for the next month.

1.4 Vouchers to use at MobiFone’s Partners:
-    Vouchers at MobiFone’s Partners is delivered by EMS within 10 working days since Member redeems successfully. 
-    List of vouchers is continuesly updated
here.

2. Principals when choosing awards:

- With each 2,000 accumulating points, members can choose 1 award.

- If members have points which are the multiple of 2,000, he/she can choose a number of awards.

- The associate members MobiFone – Lotusmile who already choose to transfer points to Lotusmile can choose other awards depending on points accumulated.

3. How to choose award by SMS: click here.