Meeting the increasing demand for telecommunications services during Tet Holiday, especially the demand for data services and 4G networks, in 2018 MobiFone expanded the capacity of the core network system, expanding capacities. The number of Internet connections is about 240Gbps (more than 200% increase compared to 2017), ensuring the flow of data services such as Facebook and Youtube is saved, so there is no data congestion on the network. grid during peak periods.
In 2018, MobiFone also deployed Metro transmission system in the province in big provinces and cities, meeting the demand of data usage of customers by more than 70% compared to 2017. In addition, MobiFone also deployed to transmit The new wave adds about 3,000 3G and 10,000 4G stations to increase capacity and wireless network coverage to better serve customers. By the end of 2018, MobiFone has about 70,000 2G / 3G / 4G broadcasting stations to ensure coverage in all 63 provinces. Right before the Tet Holiday, MobiFone has strengthened nearly 500 4G broadcasting stations to improve service quality for the Eastern region and the South West region.
In key areas, firework displays are held at the time of New Year's Eve and festivals and tourist areas such as walking streets in Hanoi and Ho Chi Minh City. Ho Chi Minh, TP. Can Tho, TP. Da Nang, the spiritual tourism areas Huong Pagoda (Hanoi), Yen Tu (Quang Ninh) ... a month before Tet Hoi Hoi, MobiFone has surveyed and completed the implementation of test and assessment of regional quality. coverage, additional installation of mobile stations, enhancing coverage, expanding resources for 4G stations to the maximum.
MobiFone has made detailed plans, implemented plans, arranged 24/7 emergency information personnel to ensure network safety and security. On Tet holidays, MobiFone fully arranges on-line staff to handle and support customers. MobiFone's 1090 switchboard is always ready to answer all questions and support customers when needed.
Also, on the occasion of the new Lunar New Year, MobiFone implemented the program "Deposit money immediately - Win a good car". From December 20, 2018 to February 27, 2019, all prepaid MobiFone subscribers and postpaid MobiFone subscribers will pay for the fee (via the card and EZ recharge channel). code to win prizes with valuable prizes like Diamond is Lux cars SA2.0 - the car belongs to the highest-end segment of Vinfast brand worth 1,818,000,000 VND; 20 Gold prizes are Vinfast electric cars worth VND 35,000,000, 200 Silver prizes are Samsung J4 + phones and thousands of Dong prizes are scratch cards worth VND 500,000. In particular, winners can choose to receive rewards in kind or cash with the value equivalent to the value of the prize. The total value of the program amounted to more than 4.2 billion VND.
Sharing about the preparation work of MobiFone for Tet Lunar New Year, MobiFone leader said: “MobiFone has prepared all resources to bring to MobiFone customers the best service quality during Tet Holiday. . MobiFone would like to share with each family, every customer the sacred moments of waiting for the New Year's Eve, seeing off an old year, welcoming a happy and prosperous new year. Please be grateful to the trust that customers and society have given MobiFone during the past time. Next time, MobiFone will focus on digital conversion; research and invest in new areas; focus strongly on the network to better take care of the constantly increasing needs of customers, worthy of the title of "the best customer care mobile network" for many years ".