Introduction

mRadio is a radio channel through IVR switchboard or internet (wapsite and client installed in the phone) that provides attractive contents in audio format.

 


Features

Service's main functions:

  • Listen to favorite programs via IVR gateway, via wapsite, via client.
  • Download program content to the phone.
  • Send favorite programs to friends as gifts.
  • Register notifications via SMS when there are new programs.

 


Tariff

1. Service fee = Subscription fee + Fee of IVR call + Fee arising

2. Tariff (VAT included):

No

Fee levels  

Rate

Time

Note

1

Subscription fee

 

Daily package

1.000 Vnd/package

24h

Automatic renewal

 

Weekly package

4.000 Vnd/package

07 days

Monthly package

15.000 Vnd/package

30 days

2

Fee for calling to service switchboard (IVR)

40 Vnd/minute

 

1-minute block + 1 minute

3

Content fee

 

Download content

3.000 Vnd/content

 

Re-download the purchased content within 48 hours (if the service has not been canceled) for free.

Give content

5.000 Vnd/content

 

 

Package of unlimited downloading

7.000 Vnd/category

 

Categories such as Love consultancy, The Seed of Soul, Key of success, etc.

4

Other types of fee

 

Fee for SMS to service short-code

Free

 

Registration/cancellation and other utility syntaxes.

Fee for receiving SMS notifying new programs

Free

 

 

Data fee

Free

 

When using the service via wapsite, client.

 

3. Charging method:

Subscription fee: Service fee will be charged to the monthly bill of postpaid subscribers or subtracted to main account of prepaid subscribers.

Fee for IVR calls:

  • For prepaid subscribers: Charge the main account.
  • For postpaid subscribers: IVR calls fee will be added to the monthly bill.
  • Block of charging IVR calls: By 1 minute + 1 minute Block. The last extra time of the call that is less than 1 minute will be rounded to 1 minute.
  • The calling fee of the service is counted from the first second as customers successfully connect the call to the service short-code.

Renew service package: Subscription packages using the service will be renewed automatically by cycle of each package if subscribers do not require to cancel the service.


Guide

1. Service provision channels:

2. Categories provided by the service:

No

Category name

Category code

No

Category name

Category code

1

Emotional touch

DCCX

8

  Love consultancy

TVTY

2

Die of love

XXTY

9

  Cuisine color

SMAT

3

Music stories

CCAN

10

  Key of success

CKTC

4

Movie world

TGDA

11

  Sex consultancy

TVGT

5

Book cafe

CFS

12

  Chronicle fishing-rod

CCKS

6

Health handbook

STSK

13

  Password of 12 star clusters

MNCS

7

Make-up secret

BQLD

14

  The Seed of Soul

HGTH

3. Service registration/use:

  • Via IVR gateway: Call 1501 gateway and follow the instruction.
  • Via Website: Access to website http://mradio.vn
  • Via SMS:

    No

    Content

    Syntax sent to 1501

    Extra code to 1501

    1

    Register service

     

    Register one-day mRadio package

    DK MR1

    MR

     

    Register seven-day mRadio package

    DK MR7

    MR7

     

    Register 30-day mRadio package

    DK MR30

    MR30

     

    Register to download contents by category

    DK CategoryCode

     

     

    Register notifications via SMS when there are new programs

    DK SMS CategoryCode

     

    2

    Service use

     

    Download radio program

    TAI ProgramCode

     

     

    Give radio progams to friends

    TANG ProgramCode SDT Message

     

     

    Search radio program codes

    RADIO CategoryCode

     

    3

    Cancel service

     

    Cancel one-day mRadio package

    HUY MR1

     

     

    Cancel seven-day mRadio package

    HUY MR7

     

     

    Cancel 30-day mRadio package

    HUY  MR30

     

     

    Cancel registration for downloading contents by category

    HUY CategoryCode

     

     

    Cancel receiving notifications via SMS when there are new programs

    HUY SMS CategoryCode

     

     
     

Rules

1. Target users: All MobiFone prepaid and postpaid subscribers.

2. Conditions for use: 

  • Use Mobile Internet service and must be in range of GPRS/EDGE/3G services of MobiFone.
  • Support Website, wapsite access.
  • Supporting listening to streaming contents, MP3.

3. Regulations on locking/unlocking service:

  • In case the subscription number is locked with one direction, the service will not be cancelled but the subscriber will not able to use the service until two-direction communication is opened again. Until the time of renewing the package, if subscription number is still locked with one direction, the service will be cancelled.
  • In case the subscription number is locked with two directions, the service will be cancelled.
  • The service will be cancelled if the subscriber has registered the service, changed from prepaid to postpaid package and vice versa.
  • If the subscriber has registered the service, changed among prepaid packages then he can still use the service.

FAQ