Introduction

mFriend is a channel for making friends, exchanging, sharing information among MobiFone subscribers. 

 


Features

The service provides main functions as folows:

  • Register to find friends: Register personal information (photo, phone number, nick name, address, etc) and criteria about the friend you want to find.

  • Find friends: Proactively select criteria for finding suitable friends; the system will suggest suitable usernames.

  • Chat: Send message to friends via website/wapsite/App/SMS.

  • Send message, gifts: Send lovely messages, meaningful gifts such as beautiful photos, interesting music, funny icons, etc

 


Tariff
  • Fee for sending SMS to 9024: Free

  • Data fee when using the service: Free

  • Service fee = Subscription fee + Content fee

  • Tariff (VAT included):

No

Content

Service package

DK7

DK30

1

Subscription fee

5,000 Vnd

15,000 Vnd

2

 

 

Content fee

SMS sending fee

  • Free SMS for the period of introduction, registration and finding friends.

  • Free 30 SMS/day when using friend-making service. From 31th SMS onward: 100 Vnd/SMS.

Download/give

1,000 Vnd/content

3

Usage period

07 days x 24h

30 days x 24h

4

Automatic renewal

Yes

Yes

Service fee will be charged to the monthly bill of postpaid subscribers or subtracted to main account of prepaid subscribers. 

 


Guide

1. Service provision channels:

2. Use via SMS:

No

Content

Registration

Note

1

Register service

DK7 or DK30

The system will create ID and Longcode for subscriber.

2

Change user

NAME <Nickname>

 

3

Use chat function

CHAT

 

4

Service guidance

HD

 

5

Retrieve password

MK

 

6

Display friendlist

DS

 

7

Cancel weekly package

HUY7 or HUY30

 

8

Open service Menu to implement the action

MENU

 

9

Check service

KT

 

Note:

  • ID: The system will create ID to distinguish with other subscribers

  • Longcode: The sequence, including 11 numbers, starting with 9024, will send and receive messages from other subscribers to make friends and chat with others.

  • Username: The system will suggest 3 usernames who are suitable with your criteria. After the system sends usernames, you will chat with username by replying messages from Longcode

3. Use via website:

  • From computer, access to website http://mfriend.vn

  • Login: select Login and log in with registered service account. In case you do not have an account, just select Register and follow the instruction to register account.

  • Use: select functions to be used and follow the instruction.

4. Use via wapsite:

  • From mobile device, access to http://mfriend.vn

  • In case of accessing via 3G, the system will automatically recognize your subscription number.

  • In case of using Wi-Fi, you need to log in with the registered service account.

  • Use: select functions to be used and follow the instruction.

5. Use via Application: Install mFriend application in mobile devices and use service functions from the application installed in the phone.


Rules

1. Target users: MobiFone subscribers who are operating in two directions.

2. Conditions for use:

To use the service on wapsite:

  • Use mobile devices which support Internet access.

  • Use Mobile Internet service and must be in range of GPRS/EDGE/3G services of MobiFone or Wi-Fi. 

3. Package renewal:

  • Package is automatically renewed upon expiration.

  • Within 1 period, the system will charge renewal fee with different fee levels: 5,000 Vnd/3,000 Vnd (for weekly package) and 15,000 Vnd/8,000 Vnd (for monthly package).

  • Within 1 period of use, when renewing, the total amount being charged successfully is at most equal to price of the package you are using.

  • At the end of each fee cycle, if the remaining amount is not charged fully, the remaining amount will be canceled and the system will continue renewing the service in the next new cycle.

  • At the end of the period, if the system still fails to charge service fee, the retry mechanism will be applied for each service.

  • The time for renewal fee charging retry period is 60 days with three times each day. After 60 days, if renewal fee is still not charged, the system will cancel the package and send notice to you. 


FAQ