Introduction

Call Busy is a service that helps you set the time for switching the phone to busy mode to decline incoming calls but still catch important calls.

 


Features

Service's mainfunctions:

  • Set busy mode to decline receiving incoming calls.
  • Set busy time on demand.
  • Send automatic SMS to callers during the time setting busy mode.

  • Subscribers can register all services such as Call Forward, MCA, Call Barring. However, when activating busy time of Call Busy service, subscribers cannot use other services.
  • A Blacklist/Whitelist can contain at most 50 phone numbers.
  • You can set only one command for setting busy time at a time. Message notifying incoming call will be sent immediately after the busy time frame ends.
  •  
  • For details, please contact Customer Support at 9090.
  •  

Tariff

1. Tariff (VAT included): 

  • Subscription fee:

No

Package

Tariff (Vnd)

Time

Note

1

B1

500

1 day

Automatic renewal

2

B7

2.000

07 days

3

B30

5.000

30 days

 
  • Service charge:

Function

Rate

Send notification message to the calling subscriber (autoreply)

- The calling subscriber is an intra-network one: 0 Vnd/SMS (free)

- The caller is a subscriber out of the network: 350 Vnd/SMS

Fee for sending message to service short code

Free

2. Charging principle:

  • Usage period of Package = 24 hours x number of days of package (1, 7, 30 days).
  • Subscription fee will be charged after you have successfully registered the service. Packages will be renewed automatically if you do not cancel it until the end of the cycle.
  • Subscription fee will be charged to the monthly bill of postpaid subscribers or subtracted to main account of prepaid subscribers.

Guide

1. Service provision channels:

2. Use via website:

  • Access to service website at http://callbusy.com.vn
  • Login with MobiFone Portal account
  • Use service functions as per instruction. Main service functions: Register, Cancel the service, Set busy alert time, Manage list, etc.

3. Use via SMS:

Service registration/cancellation:

No

Function

Syntax to 9036

Note

I

Register service

DK PackageName

Packages name is B1, B7, B30. For example: DK B1 to 9036

II

Cancel service

HUY

 

 

Other functions:

No

Function

Syntax to 9036

Note

I

Set busy time

 

 

 

  •   Set default busy time

BAN

Default busy time is 1 hour

 

  •   Set busy time by minutes

BAN Pp

P is the number of minutes, which is a positive integer and >5. For example: BAN 30p to 9036

 

  •   Set busy time by hours

BAN Hh

H is the number of hours, which is a positive integer ≥ 1
For example: BAN 6h to 9036

 

  •   Set busy time within the day

BAN H1P1 H2P2

H1P1 is the starting time and H2P2 is the ending time. 
For example: BAN 0830 1005 to 9036. 
In which, busy time starts at 8h30 and ends at 10h05 of the date making settings

 

  •   Set busy time by certain period and repeat every day

BAN LAP H1P1 H2P2

H1P1 is the starting time and H2P2 is the ending time. 
For example: BAN LAP 0830 1005 to 9036. 
In which, busy time starts at 8h30 and ends at 10h05 every day

 

  •   Set busy time by period from day to day

BAN H1P1D1M1 H2P2D2M2

H1P1D1M1 is the starting time and H2P2D2M2is the ending time. 
For example: BAN 08300103 10053003. 
In which, starting time is 08h30 of 01/03/2014 and ending time is 10h05 of 30/03/2014.

 

  •   Check the set busy time

TC

 

 

  •   Cancel the set busy time

HUY BAN

 

II

Auto-reply SMS: The function allows sending automatic SMS to the caller. The phone number sending message is a Call Busy subscription number.

 

  •   Turn on function

BAT TN

The system will use default content of auto-reply message of the system

 

  •   Turn off function

TAT TN

 

 

  •   Change content

TN Content

 

 

  •   View content

XEM TN

 

 

  •   Delete content you composed

XOA TN

The content used is the default content of the system

III

Blacklist: the list of phone numbers which will not receive auto-reply message when making incoming calls.

 

  •   Add numbers to list

THEM BL SĐT1 SĐT2

 

 

  •   Delete phone numbers

XOA BL SĐT1 SĐT2

 

 

  •   Delete Blacklist completely

XOA BL

 

 

  •   List phone numbers in the Blacklist

XEM BL

 

IV

Whitelist: the list of foreground phone numbers. Call Busy subscribers will receive the message notifying incoming calls from the system when subscribers in the Whitelist make incoming calls.

 

  •   Add numbers to list

THEM WL SĐT1 SĐT2

 

 

  •   Delete phone numbers

XOA WL SĐT1 SĐT2

 

 

  •   Delete Blacklist completely

XOA WL

 

 

  •   List phone numbers in the list

XEM WL

 

V

Search

 

 

 

  •   Receive service manual

HD

 

 

  •   Information on current package

KT

 

 

  •   Search current set busy time period

TC

 

 
  • Call Busy subscribers will not receive notice on incoming calls from subscribers in the Blacklist.

Rules

1. Target users:  All MobiFone subscribers who are operating with two directions.

2. Regulations on use

• Subscribers can register all services such as Call Forward, MCA, Call Barring. However, when activating busy time of Call Busy service, subscribers cannot use other services.
• A Blacklist/Whitelist can contain at most  50 phone numbers.
You can set only one command for setting busy time at a time. Message notifying incoming call will be sent immediately after the busy time frame ends.


FAQ