Introduction

SMS Barring is a service that helps you block incoming messages from one or many MobiFone phone numbers that you do not want to receive.

 


Features

Main features of service:

Block SMS from one or several MobiFone’s phone numbers

View, Add, Delete blocked phone numbers

 


Tariff

1. Rates chart (Including VAT):

 

No.

Items

Rates

Note

1

Subscription fee

5,000 VND/30 days

Automatically renewal

2

SMS charge when sending to 999

200 VND/SMS

 

3

Data charge when accessing service wapsite

As per terms and conditions of MobiFone’s Mobile Internet service

 

 

 

2. How to calculate rates:

  • For prepaid subscribers, subscription fee is deducted from the main account balance. For postpaid subscribers, it is included on the monthly bills.
  • If you register and cancel service more than one time during one cycle (30 days), you will be charged subscription fee as per times you register. 

Guide

1.  Service channel:

  • SMS: 999

2. Via SMS

No.

Request

SMS template to 999

1

To register service

DK SB

2

To cancel service

HUY SB

3

To add phone numbers to Blacklist (*)

THEM SB ĐT1, ĐT2,…

4

To delete phone numbers from Blacklist

XOA SB ĐT1, ĐT2,…

5

To delete all phone numbers from Blacklist

XOA SB ALL

6

To view current Blacklist

XEM SB

7

To receive instructions

HD SB

8

 

To synchronize phone numbers on Call Barring service (click HERE for more details) with SMS Barring and vice versa.

8.1

To synchronize phone numbers from Call Barring to SMS Barring

DONGBO CB

8.2

To synchronize phone numbers from SMS Barring to Call Barring

DONGBO SB

 

In In which:

-     (*)Blacklist is the list of phone numbers you do not desire to receive incoming messages.

  •      ĐT1, ĐT2, ... is the phone numbers customers want to add to/delete from the list.
  • MobiFone’s format phone number is 10 or 11 digits. For example: 09012345xx, 012123456xx ....
  •     Total characters in request messages do not exceed 160. There must be comma (,) or space ( ) between phone numbers.

Rules

1. Eligibility: All currently two-way active MobiFone’s subscribers (not including Fast Connect subscribers)

2.  Package renewal terms

  • The validity of each package is 30 days upon the date service is successfully registered. After registering, you shall receive a reminder notification when package is renewed automatically.
  • The system shall renew service (if you do not request to cancel) and send an SMS reminder after you successfully register.
  • At the date of renewal, if account balance of prepaid subscribers has less than 5,000 VND, the system shall attempt to deduct fee in 30 days, one attempt per day. If the subscription fee is successfully deducted, you can maintain service. If fee is not successfully deducted, to continue using service, you have to register again.

3. Suspension and re-activation terms 

No.

Subscription status

Terms and conditions

1

One-way, two-way suspension

-     Subscribers can maintain the service until the end of their cycles. The service will be suspended in subsequent cycles. Subscribers’ data is reserved for the next service activation.

2

When re-activating one-way or two-way suspended subscribers

-    If customers re-activate in its current cycle: subscribers can use the service until the end of that cycle.

-       

      If subscribers re-activated the service after it expires: subscription fee is deducted as of the date the subscription is re-activated. The data is kept for uses when the service is re-activated.

     Subscription fee is successfully deducted: subscribers can maintain the service.

     Subscription fee is not successfully deducted: the system will try to bill in accordance with terms and conditions of each service.

3

Subscribers switch among prepaid plans

-       

       Subscribers can maintain the service under the current cycle.

4

Subscribers change from prepaid plans to postpaid plans and vice versa

-       

       For service with subscription fee (according to cycle): subscribers can maintain the service under the current cycle.

5

Subscription owner change

The service will be cancelled and data are terminated.

6

Subscription is terminated (after two-way suspension period is over)

The service will be cancelled and data are terminated.

 

 

 

 4. Other terms

  • You can synchronize blacklist between Call Barring and SMS Barring services. When synchronizing, only phone numbers on the same network are transferred.
  • SMS Barring only support blocking SMS from phone numbers in same the network. The maximum quantity of blocked phone numbers (phone numbers on blacklist) are 100.
  • When synchronizing blacklist between Call Barring and SMS Barring:
    • From Call Barring to SMS Barring: only synchronize MobiFone numbers on the list.

From SMS Barring to Call Barring: prioritize recent added phone numbers on the blacklist of SMS Barring. The total synchronized phone numbers depend on blacklist slots of Call Barring.


FAQ