Giới thiệu

Introduction

Roam Saver is an international roaming (IR) package including voice and SMS services with preferential rates compared to normal rates for MobiFone subscribers.

Subjects to use

All prepaid and postpaid subscribers of MobiFone in two direction status, except for Fast Connect subscribers.

Scope of supply:

Notes For Customers: In the process of using the package, in countries outside the scope of provision, voice and SMS services will be charged at the normal IR service price.

·       Preferential rates.

·       No worries about unexpected IR charges.

·       Always able to check the usage of the package.

·       Be warned when out of space.

 

 

 


Giá cước

Tariff

 

package code

 

Tariff

Free output in the package

 

Effective time

 MOC

(minutes)

 MTC (minutes)

      SMS
    (messages)

 

 

   RS

 

 

 300,000

 

 

   10

 

 

   10

 

 

        20

07 days (From the time of successful registration (day n) to 23:59:59 (Vietnam time) on day n + 6)

·        Charging method:

o   Voice: Block 1 minute + 1 minute.

o   SMS: Standard message (160 characters).

 

 


Phạm vi cung cấp

 

No 

Country 

Network

Code

1

Australia

Optus

YES OPTUS

Telstra

Telstra/ 3 Telstra

2

Austria

 T-Mobile

T-Mobile A - A03/ 232-03/ max.mobil/ A-max

3

Bangladesh

Grameen Phone (Telenor)

BGDGP/ Grameenphone

4

Belgium

Proximus

B PROXIMUS/ BEL PROXIMUS

5

Brazil

VIVO

VIVO/ 724 10 724 11/ 724 06 BRA06/ BRA10/ BRA11/ Telemig Cel

Claro

Claro BR/ BRA CL/ 724 05

6

Brunei

DST

BRU-DSTCom/ BRU-DST/ BRU 11/ DSTCom/ 528-11

PCSB

B-Mobile / PCSB/ 52802

7

Cambodia

Smart Axiata (Latelz)

Smart/Latelz

Metfone

Metfone/ KHM08/ 456 08

MobiTel

Cellcard/ Mobitel/ CamGSM/ KHM-MobiTel/ MT-KHM/ KHM 01/ 456-01

8

Canada

Roger Canada

Rogers/ 302 72/ CAN72

Bell

Bell

Telus

302880/ Can 880/ 3G Plus

9

Chile

Entel

ENTEL PCS

10

China

Unicom

UNICOM/ China Unicom/ CHN CUGSM/ CUGSM/ 460 01

11

Costa Rica

Claro

CLARO/ 712 03

12

Croatia

T-Mobile

219 01/ HT HR/ T-Mobile

13

Czech

 T-Mobile

T-Mobile CZ/ TMO CZ/ PAEGAS CZ

14

Denmark

Telenor

Telenor DK/ Telia-Telenor DK

15

Dominican

Claro

Claro

16

El Salvador

Claro

GSM 706 01/ Claro SLV

17

Fiji

Vodafone

VODAFONE FIJI/ VODAFONE FJ/ VODAFONE

18

France

Bouygues

BOUYGTEL/ BOUYGTEL-F/ F-BOUYGTEL/ 208 20

Orange

Orange F

19

Germany

T-Mobile

T-D1/ D1/ D1-Telekom/ T-Mobile D/ telekom.de

20

Greece

Cosmote

COSMOTE/ GR COSMOTE/ C-OTE

Wind Hellas

WIND GR/ TIM GR/ TELESTET/ H STET/ GR STET/ GR TELESTET/ 202 10

21

Guatemala

Claro

PCS/ 704 01/ CLARO GT

22

Hongkong

CSL Hongkong

CSL/ HK CSL/ C&W HKTelecom/ 454-00/ NEW WORLD/ HK NWT/ PCS009/ 454-10

23

India

Airtel Group

Airtel

24

Indonesia

Telkomsel

TSEL/ TELKOMSEL/ IND TELKOMSEL/ TELKOMSEL 3G/ IND TELKOMSEL 3G

25

Ireland

Meteor

Meteor/ IRLME/ IRL03

26

Israel

Pelephone

Pelephone

27

Japan

NTT DoCoMo

JP DOCOMO/ DOCOMO/ NTT DOCOMO/ 440 10

SOFTBANK

44020/ J-phone/ Vodafone JP/ SoftBank

28

Kazachstan

Tele2 (NEO)

TELE2/ NEOGSM/ NEO

29

Korea

SK Telecom

450 05/ SK Telecom/ KOR SK Telecom

KT

olleh/ KORKF

30

Laos

Unitel

LATMOBILE/ UNITEL/ 45703

Lao Telecommunication

LAO GSM/Lao Telecom/45701

31

Latvia

BITE

Bite LV/ BITE

32

Lithuania

BITE

Bite LV/ BITE

33

Luxembourg

Tango

TANGO/ L-77/ 27077

34

Macau

CTM

CTM/ 45501/ 45504

35

Malaysia

Digi (Telenor)

DiGi / DiGi 1800 / MYMT18

Celcom

Celcom/ MY Celcom/ 502 19

Maxis

MY Maxis/ MY 012/ 50 212

36

Moldova

Orange

ORANGE/ ORANGE MD/ VOXTEL/ 259 01

37

Myanmar

MPT

MPT GSM/ MPT/ MM 900

Mytel

Mytel

Ooredoo

Ooredoo

Telenor

Telenor/ 414 06/ TM 2G/ TM 3G

38

Netherlands

KPN

KPN /KPN Mobile

39

Newzealand

SPARK (Telecom)

TNZ/ Telecom NZ

2 degrees

53024/ NZL24/ NZ Comms/ 2degrees

40

Norway

Telenor

TELE N/ N TELE/ TELENOR/ TELENOR MOBIL/ 242 01/N TELENOR

41

Panama

Claro

CLARO/ 714 03/ PAN 03

42

Philippines

Globe PH

GLOBE/ GLOBE PH/ PH GLOBE/ 515-02

43

Poland

Orange

Orange/ Orange PL/ Idea/ PL Idea/ PL 03/ 260-03

44

Puerto Rico

Claro

CLARO

45

Romania

Orange

Orange/ RO Orange

46

Russia

MTS

250 01/ RUS 01/ MTS/ RUS - MTS

Tele2

Tele2/ RUST2/ RUS20/ Motiv/ 25020

47

Singapore

SingTel

SingTel/ SingTel-G9

48

Srilanka

MTN(Dialog)

Dialog

49

Sweden

Tele2

Sweden 3G/ Comviq/ Telia

Telenor

Telenor SE/ vodafone SE/ voda SE/ S Vodafone/ VODAFONE

50

Switzerland

SUNRISE

Sunrise/ diAx Swiss/ CH 02

Swisscom

Swisscom/ Swiss GSM/ SwisscomFL

51

Taiwan

Taiwan Mobile

TAIWAN MOBILE/ TW MOBILE/ TWN GSM/ PACIFIC/ TWN GSM1800/ TWN 97/ ROC 97/ 466 97/ TW 97/ TCC

Chunghwa

Chunghwa

52

Thailand

AIS Thailand

TH GSM/ TH AIS/ 520 01

53

Turkey

TURKCELL

TR TCELL/ TURKCELL/ TR TURKCELL

54

United states

AT&T

AT&T/ 90118

 

 


HƯỚNG DẪN ĐĂNG KÝ TRA CỨU DUNG LƯỢNG

No.

Channels

Performance method

Registration fee

Register

Cancel

1

SMS

Text

DK RS" to 999

 

Text “HUY RS" to 999

- In Vietnam: VND 200/ SMS

- In foreign countries: charge the sending of IR service message according to current regulations.

 

2

USSD

Dial *093*3*3*1# and select the package.

Dial *093*3*3*2# and choose to cancel the registered package.

Free

3

Web/Wap

Access MobiFone Website/ Wapsite, select Mobile/ Service/ International/ MobiFone subscribers to foreign countries.

  • Customers choose to register or cancel the registered package.
  • - Free registration
  • - Calculating data charges in accordance with current regulations (free in the country, charging in foreign countries at regular rates)

4

My MobiFone application

Access to My MobiFone application on your phone, select Services/ International/ International Roaming

  • Customers choose to register or cancel the registered package.

 

v.         Register/ cancel/ look up Roam Saver package via USSD:

*093# 

1. Register Voice and SMS

1. Register

2. Cancel registration

2. Register Voice, SMS and data

1. Register

2. Cancel registration

3. IR package

1. DataRoam Like Home

1. Register (VND 100,000/ 200MB/ 7 days)

2. Cancel registration

2. Roam Combo

1. RC1 (VND 250,000)

2. RC2 (VND 500,000)

3. RC3 (VND 1,000,000)

3. Roam Saver

  1. Register (VND 300,000/ 7 days)
  2. Cancel registration

4. Super Data Roam

 

  1. Register (VND 299,000/ 100GB/ 30 days)
  2. Cancel registration

4. Look up

1. DataRoam Like Home

2. Roam Combo

1. RC1

2. RC2

3. RC3

3. Roam Saver

4. Super Data Roam

5. Help

 

 

Look up the capacity of Roam Saver package: Customers can actively look up the capacity of the package via SMS or USSD channel.

·       Via SMS : Text message under the syntax “KT CVQT RS" and send to 999

+ Via USSD: Dial *093*4*3#

 


QUY ĐỊNH SỬ DỤNG

  • Regulations

    ·       When prepaid / postpaid subscribers successfully register the RS package, they can use voice and SMS services within the scope of the RS package. Package price is charged directly to the main account of prepaid subscribers or added to the monthly charge notification of postpaid subscribers.

    ·       Subscribers who have not registered for IR service, register RS package, the system will automatically open IR service and register RS package for customers. Postpaid subscriber registering for RS package means that the subscriber agrees with all regulations of the package and is responsible for paying for the registered RS packages.

    ·       The number of free voice minutes in the RS package only applies to outgoing voice calls to Vietnamese and national subscribers under customers' IRs; Fee for making international voice calls to third-country or satellite subscribers is subject to normal rates in accordance with current regulations of MobiFone.

    ·       When the subscriber uses up the free capacity of the package, the system will interrupt the communication session and send notice to customers. Capacity arising out of the package is subject to normal rates in accordance with current regulations of MobiFone.

    ·       Upon expiry, the unused free SMS and voice capacity will be reset to zero and cannot be accumulated for the next use.

    ·       At a time, subscribers can only register 01 RS package and cannot register another IR package. Subscribers can register a new RS package when the old RS package still remains capacity and is still valid.

    ·       In such case, the system will automatically cancel the valid old RS package, the customer cannot use the remaining free capacity of the canceled package. When customers successfully register a new Roam Saver package, the canceled or expired remaining free capacity of Roam Saver package will not be added to the free capacity of the newly registered Roam Saver package.

    ·       Within 30 days, postpaid subscribers can register up to 10 RS packages. Prices of RS packages are not included in the limit of prepaid fee for postpaid subscribers using IR service.

    ·       Customers can actively look up the remaining free câpcity of the package via USSD (free) or via SMS, Website / Wapsite, My MobiFone Application (fees apply if using SMS, IR data).

    ·       The system sends a message notifying customers when the remaining free capacity of each service of the RS package reaches the threshold: 01 minute for outgoing call, 01 minute for receiving call, 01 message. In case the customer exceeds the threshold for free capacity in one use, such customer will not receive a notice of the remaining free capacity.

    ·       The system shall send SMS notifying subscribers when the free capacity of each service expires or the expiry date of the registered RS package.

    ·       Postpaid subscribers who are temporarily locked for voice and SMS services due to exceeding the IR limit (blocked by red alert) cannot use the registered RS package even though the package is still free and valid. Subscribers need to make payment to continue using the service and package.