Giới thiệu

MobiWifi is a service that allows Vietnamese people, foreigners in Vietnam or international visitors to Vietnam to rent Wifi transmitters to access the Internet in nearly 100 countries around the world.

 

 


Giá cước

1. Equipment rental deposit: VND 2,000,000/ 01 set of equipment (excluding VAT).

 

2. The kit includes:

  • Carrying case
  • MobiWifi device
  • Cable
  • User manuals

3. Service fee:

 

No.

Scope of supply

Service fee (VND/ day)

High capacity in package/ day

Note

1

Cambodia, China, Macau, Malaysia, Taiwan

150,000

10GB

  • Under 500MB with high speed (4G).
  • Over 500 MB: The bandwidth is reduced to 5Mbps.

2

Hongkong, Singapore, Thailand, Indonesia, Afghanistan

150,000

500MB

  • Under 500MB with high speed (4G).
  • Over 500 MB: The bandwidth is reduced to 128Mbps.

 

3

Japan, South Korea

180,000

10GB

  • Under 500MB with high speed (4G).
  • Over 500 MB: The bandwidth is reduced to 5Mbps.

4

Albania, Austria, Azerbaijan, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech, Denmark, Estonia, Finland, Georgia, Germany, Greece, Hungary, Iceland, India, Italy, Ireland, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, Netherlands, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Turkey, Vatican, Armenia, Norway

250,000

10GB

  • Under 500MB with high speed (4G).
  • Over 500 MB: Bandwidth is reduced to 1Mbps.

 

5

France, Mexico, Switzerland, UK

250,000

10GB

  • Under 500MB with high speed (4G).
  • Over 500 MB: The bandwidth is reduced to 5Mbps.

6

Philippines, Israel, Russia, Australia, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, Egypt, El Salvador, Ghana, Gibraltar, Guatemala, Honduras, Iraq, Jamaica, Kuwait, Morocco, Myanmar, Nepal, New Zealand, Pakistan, Paraguay, Peru, Qatar, Saudi Arabia, South Africa, Sri Lanka, Uganda, United Arab Emirates, Uruguay.

250,000

500MB

  • Under 500MB with high speed (4G).
  • Over 500 MB: The bandwidth is reduced to 128Mbps.

 

7

Mỹ, Canada.

300,000

10GB

  • Under 500MB with high speed (4G).
  • Over 500 MB: The bandwidth is reduced to 5Mbps.

8

Argentina

300,000

500MB

  • Under 500MB with high speed (4G).
  • Over 500 MB: The bandwidth is reduced to 128Mbps.

9

Vietnam

120,000

3GB

  • High speed (4G).
  • Over 3GB: service interruption.

(Included 10% VAT)

Note: 

  • Each day, customers can use unlimited wifi capacity with high speed capacity as stated in the table above.
  • High speed data will be restored on day N + 1 after 24:00 of day N in the local time zone.

 


Phạm vi cung cấp

- Wifi Hotspot device supporting 3G and 4G networks;

- Devices can access mobile data services in nearly 100 countries;

- WiFi data of the device is unlimited during the trip;

- Number of devices with the simultaneous connection ability: 5 devices/ moment.

- Download/ Upload speed up to 150Mbps/ 50Mbps; standard 802.11 b/g/n;

- Battery capacity of the device: 5,000mAh, continuous use up to 12 hours;

 

 


HƯỚNG DẪN ĐĂNG KÝ TRA CỨU DUNG LƯỢNG

1. Register Service:

Implementation Channel

How to register

MobiFone's shops, agents, points of sale and employees in Hanoi

 

·   Step 1: Customers buy the package using the service provided with the declaration and signing of “MobiWifi equipment rental minutes" up to 48 hours before departure (during working hours of the seller).

Details “MobiWifi equipment rental minutes", customers receive orders from direct selling units .

· Step 2:  Salesman activates MobiWifi package on MobiFone System.

- Customers receive the equipment, pay the deposit and sign the “Minutes of Receiving MobiWifi equipment rental deposit" at the registered location before departure (during working hours of the seller).

Details “Minutes of receiving MobiWifi equipment rental deposit" here.

· Step 3:  The sales person hands over the equipment and instructs the customer how to use it

.   Step 4: The sales person receives the returned device and checks the equipment status in accordance with the signed “MobiWifi equipment rental minutes” and pays the freight (if any) for the customer.

- Customers receive the equipment, pay the deposit and sign the “Minutes of payment of MobiWifi equipment rental deposit" at the registered location before departure (during working hours of the seller).

Details “Minutes of MobiWifi equipment rental deposit payment” customers receive orders from direct selling units.

 

2. Hotline:

No.

Region

Address

Contact

  1.  

MobiFone service company region 1: 

MobiFone - Duy Tan Building, No. 5/82 Duy Tan Street, Cau Giay District, Hanoi.

anh.ttk@mobifone.vn/+94938500888

  1.  

MobiFone service company region 2:

MM 18, Truong Son street, Ward 14, District 10, HCM.

Thanh.phan@mobifone.vn/+84 939826886

  1.  

MobiFone service company region 3: 

No. 391 Nguyen Van Linh, Da Nang City

Anh.nthihoang@mobifone.vn/+84 931926999

  1.  

MobiFone service company region 4: 

414, Me Linh Street, Khai Quang Ward, Vinh Yen City, Vinh Phuc province.

Hung.np@mobifone.vn/+84 906201988

  1.  

MobiFone service company region 5: 

No. 8, Lot 28 A, Le Hong Phong, Ngo Quyen Disrict, Hai Phong.

Hung.the@mobifone.vn/+84 937 648 882           

  1.  

MobiFone service company region 6: 

10, Nguyen Thi Minh Khai Street, Hung Binh Ward, Vinh City, Nghe An province.

Thinh.pham@mobifone.vn/+84 931773637 - 0898606066

  1.  

MobiFone service company region 7: 

No. 21, Hai Ba Trung, Xuong Huan Ward, Nha Trang City, Khanh Hoa province.

Loan.ttt@mobifone.vn/+84 898368686

  1.  

MobiFone service company region 8: 

8/8 Nguyen Ai Quoc, Quang Vinh Ward, Bien Hoa City, Dong Nai.

Thao.thithu@mobifone.vn/+84 932787886

  1.  

MobiFone service company region 9: 

06 Hoa Binh, Ninh Kieu, Can Tho.

Thanh.nguyen@mobifone.vn/+84 939294969  

 

3. Method of charge calculation:

- Services are applied under prepayment. Service fee is calculated by the following formula:

Service fee (excluding deposit)

=

Equipment rental fee in 01 day

x

Number of rental days

 

 

4. Cancel service:

- Customers will not cancel the package after registration, the deposit will be refunded in accordance with the "Lease Agreement" at the sales unit where they registered the service.

 


QUY ĐỊNH SỬ DỤNG

- Regulations on buying package: Minimum 02 days/ purchase time.

- In case the customer has hired the device but does not use the capacity in the package due to a technical error or a defective device, MobiFone will refund the package corresponding to the days the customer registered in the order.

- Customers can receive the device within 02 days before the date of registration and return the device within 2 days after the end of use completely free.

- If wanting to receive the device earlier than 02 days (before the date of registration for use) or return the device later than 02 days (after the end of use), customers must pay the early rental or delayed return fee, specifically :

Early rental or delayed return fee

=

Equipment rental fee in 01 day

x

Number of days for early rent or delayed return

 

 

- The deadlines for collecting fee for delayed return for individual customers going abroad are specified in the following table:

Maximum delayed return time is from the date the customer registers to return the equipment in the handover minutes

Scope of supply

General regulations

13 days

China, Hong Kong, Macau, Cambodia, Indonesia, Malaysia, Singapore, Taiwan, Thailand.

Beside the time on the device is considered as lost - MobiFone sales units collect customers' deposits

11 days

Japan, South Korea.

8 days

Australia, New Zealand, UK, Albania, Ireland, Estonia, Austria, Belarus, Bulgaria, Belgium, Iceland, BH, Poland, Denmark, Germany, Russia, France & Monaco, Finland, Georgia, Netherlands, Czech Republic, Croatia, Latvia, Lithuania, Liechtenstein, Luxembourg, Romania, Malta, Macedonia, Norway, Portugal, Sweden, Switzerland, Cyprus, San Marino, Slovakia, Slovenia, Turkey, Ukraine, Spain, Greece, Hungary, Italy&The Vatican, Gibraltar, Serbia, Montenegro.

8 days

Middle East & Egypt, Ghana, Morocco, South Africa, Uganda.

6 days

USA, Canada, Argentina.

 

- Customers can pay early rent or delayed return separately or offset with equipment deposit.