Introduction

Elsa Data is a data package for MobiFone subscribers to access Elsa Speak English learning application on mobile phones connected to Internet with high quality, no capacity limit.

 


Features

Elsa data is a data package that provides MobiFone prepaid and postpaid subscribers with unlimited access to Elsa Speak English learning application on mobile phones with Internet connection.

 


Tariff

Name of service package

package code

Price including VAT (VND)

Duration of use

Subscriber rights

Daily package

ES1/ E1

3,000

24h

Unlimited access to ELSA Speak English learning app

  • 200MB of Internet access outside the package (Plus on PCRF)
  • Used with other combo/ Mobile Internet packages or M0.

Weekly Package

ES7/ E7

20,000

7/24h

Unlimited access to ELSA Speak English learning app

  • 1GB of Internet access outside the package (Plus on PCRF)
  • Used with other combo/ Mobile Internet packages or M0.

Monthly package add on

ES30/E30

30,000

30x24h

  • Unlimited access to ELSA Speak English learning app
  • 1GB for Internet access outside the package. (Add on PCRF).
  • Only used with the packages on PRCF to surf the web without extra charges outside the package

Monthly package

ES/E

100,000

30x24h

  • Unlimited access to ELSA Speak English learning app
  • 3GB for Internet access outside the package. (Add on PCRF)
  • Used with other combo/ Mobile Internet packages or M0.

 


Guide

Instructions for registering and canceling the package:

 

No.

Request

Texting syntax

Shortcut number to receive requests

1

Register the package

DK_Package code or Package code

 

2

Cancel the package

HUY_Package code

 

3

Not renew the package

KGH_Package code

999

4

Check package capacity

KT_Package code

 

5

Customers actively renew the package

DK < Package code > or < Package code >

 

In which: “_” is the space when customers write the message. Service charge: VND 200/ SMS

 


Rules

Regulations

1.     The package is only provided for customers using mobile services in Vietnam (including cases of roaming to VinaPhone network), not for cases of international roaming.

2.     Customers use the package via mobile phones, Tablet (install Elsa app on Android and iOS from Google Play and Apple International Store). For PC and Laptop devices, accessing the package will be charged outside the package.

3.     The package only supports subscribers using phones to access the prescribed applications, not supporting access in cases where browsers access indirectly through third-party servers such as:

·       Browser of the Black Berry phones

·       Opera Mini browser

·       UC Browser

·       Other browsers defaulted or manually set up Proxy

4.     Notes on capacity incurred outside the package:

·       There is no pop up screen to notify customers when customers access outside the domain address or IP address of the package.

·       Subscribers use Facebook and Google + social networks to login applications (if any) or perform social interaction activities such as Like, Share which will generate about 100 kb / session

·        Elsa application generates a fee outside the package 100kB Data out of the package/ 30 minutes learning English due to the integration of Google’s Analytic feature (these traffic is not large but does not have a fixed IP range).

5.     Notes about application updates:

·        Elsa application is not updated from the publisher Elsa speak, but updated from international stores such as Google Play and Apple Store, customers can access to Wi-Fi or have to buy other Mobile Internet packages to update the application and limit arising charges out of the package.

·       Customer can only use one of ES1/ ES7/ ES30/ ES

6.     Other regulations:

·       High speed capacity of Elsa data package, only applies to the IP addresses of Elsa data package and the website declared on the system.

·       DO NOT provide active renewal syntax of ES1 / ES7 / ES30 / ES packages as regular data packages (GH <PACKAGE CODE> send to 999). Instead, to request for package extension, Customer can text a registration message to 999 ( DK <PACKAGE CODE> gui 999) (same as new package registration)

 


FAQ