Introduction

2Learn enables you to learn English anywhere anytime with various methods and courses through Internet accessible mobile phones.

2Learn introduce detail


Features

Subscribers can participate in Courses, Exercises sections or access Library with useful English materials as well as participate in Ranking when doing exercises on the website. 

2Learn features detail


Tariff

Rates chart

No.

Package

Package code

SMS template to 9136

Rates and validity

Daily package

Weekly package

Monthly package

To register

To cancel

Daily package

Weekly package

Monthly package

 

I. Value package: subscribers can use all features provided by this service

1.1

English Study Pro

SP1

SP7

SP30

 

DK PackageCode

HUY

PackageCode

1,000VND/

day

5,000VND/

7 days

15,000VND/ 30 days

II. Topic package

2.1

 

English Communication in English

GT1

GT7

GT30

DK PackageCode

HUY

PackageCode

500VND/

day

3,000VND/

7 days

9,000VND/ 30 days

2.2

 

Business English

TM1

TM7

TM30

500VND/

day

3,000VND/

7 days

9,000VND/ 30 days

2.3

 

General English

PT1

PT7

PT30

500VND/

day

3,000VND/

7 days

9,000VND/ 30 days

500VND/

day

3,000VND/

7 days

9,000VND/ 30 days

2.4

 

Grammar

NP1

NP7

NP30

500VND/

day

3,000VND/

7 days

9,000VND/ 30 days

2.5

 

English Vocabulary

TV1

TV7

TV30

500VND/

day

3,000VND/

7 days

9,000VND/ 30 days

2.6

 

Listening Practice

LN1

LN7

LN30

500VND/

day

3,000VND/

7 days

9,000VND/ 30 days

2.7

 

Reading Practice

LD1

LD7

LD30

500VND/

day

3,000VND/

7 days

9,000VND/ 30 days

2.8

TOEIC

LT1

LT7

LT30

500VND/

day

3,000VND/

7 days

9,000VND/ 30 days

2.9

 

Courses contents, library

 

Free of charge

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When registering for any package, you will receive a free General English course. 

2. How to calculate rates:

For postpaid subscribers, subscription fee will be included on monthly bills. For prepaid subscribers, it will deducted from the account balance.

Renewal information

Package

X VND

X0 VND

(XX0) VND

(X2*X0) VND

Cycle

 

Number of days for retrying

Value Package

SP7

Weekly package

5,000VND

2,000VND

3,000VND

1,000VND

7 days

30 days

SP30

Monthly package

15,000VND

5,000VND

10,000VND

5,000VND

30 days

30 days

Topic package

Weekly package

3,000VND

1,000VND

2,000VND

1,000VND

7 days

30 days

Monthly package

9,000VND

3,000VND

6,000VND

3,000VND

30 days

30 days

 

 

  • At the date of renewal, if the account does not have sufficient balance, the system will apply flexible methods to deduct subscription fee for weekly and monthly packages. Details as follows:
  • If your account balance has over X VND, subscription fee is successfully deducted: The package is successfully renewed, you can continue using the service.
  • Nếu tài khoản chính < X đồng, hệ thống sẽ áp dụng cơ chế trừ cước linh hoạt với các mức cước thấp hơn đối với từng gói cước. Tổng cước của các lần trừ cước trong chu kỳ tối đa bằng giá gói cước. 
  • If your account balance has less than X VND, the system will apply flexible methods to deduct a lower subscription fee for each package type. Total deducted amount in a cycle must be equal to the subscription fee at maximum.
  • When subscription fee (any type, over 0 VND) is successfully deducted, the service is renewed. The system will try to deduct the rest of the fee over the remaining time of the service.
  • The system will deduct fee for the current cycle and not make up fee for previous unsuccessful renewal.
  • Trong thời gian 30 ngày hệ thống thử trừ cước gia hạn (các gói thuê bao tuần/tháng), nếu hệ thống chưa trừ số tiền > 0 đồng thì dịch vụ tạm dừng gói cước và ngừng việc tiếp tục thử trừ cước.
  • When the system attempts/retries to charge subscription fee during 30 days (weekly and monthly package), if no fee is charged, the service will be suspended and the system will cease attempting to charge subscription fee.
  • In the next 30 days after the service is suspended, when the user signs in the courses, the system will attempt to charge subscription fee and renew the service. At the end of this duration (60 days since the system ceases attempting to charge fee), the service will be terminated. A notification message will be sent to subscribers to notify them of the service termination.

Guide

1. SMS templates for use:

 

No.

Request

SMS template to 9136

1

To register package

PackageCode

2

To retrieve password

MK

3

To receive instructions

HD or TG

4

To turn Notification message off

TC

5

To turn Notification message on

TN

6

To cancel package

HUY PackageCode

 

 

 

2. Registering/Cancelling/Using service:

  • When cancelling the service, your courses history is reserved. Upon re-registering the package, you can continue learning with your courses history.
  • When registering Value Package English Study Pro, you will be entitled to all topic packages and you do not need register any single topic package.
  • When registering any package, you will be entitled to a free General English package.
  • If you already register General English package before, upon registering another Topic/Subject Package, this General English Package will be cancelled automatically.
  • If you already register any Topic/Subject Package, upon registering the Value/Combined package English Study Pro, other Topic Packages will be cancelled so the Value/Combined package English Study Pro can be registered.
  • If you already register a shorter-term package, when you register a longer-term package in the same Subject, the system will automatically cancel the old one and register for the new one. 
  • If you already register a longer-term package, when you register a shorter-term package in the same Subject, the system will notify you and not allow you to register.  

Rules

1. Renewal notification message

  • Daily package: notification will be sent after every 30 successful renewals.
  • Weekly package: notification will be sent after 02 successful renewals.
  • Weekly package: notification will be sent after every successful renewal.

2. Reminder notification

  • Reminder notification to sign in the service will be sent to 2Learn subscribers.
  • Frequency of reminder notification: if subscribers do not interact with the system within 5 days (daily package) and 7 days (weekly/monthly package), notification will be sent to subscribers to remind them of the service.

Note: Interaction between subscribers and the system is defined as following activities: subscribers send MO messages to service short codes, sign into website or the system sends MT messages to subscribers. 

3. Service suspension/activation

  • If subscribers switch from prepaid subscription to postpaid subscription or change to another prepaid subscription such as MobiCard, MobiQ or Mobi4U… they can maintain the service under certain conditions.
  • Term and conditions: Service suspension/ Re-activation

No.

Subscription status

Terms and conditions

1

One-way, two-way suspension

-     Subscribers can maintain the service until the end of their cycles. The service will be suspended in subsequent cycles. Subscribers’ data is reserved for the next service activation.

2

When re-activating one-way or two-way suspended subscribers

-    Case 1:Re-activating in its current cycle: subscribers can use the service until the end of that cycle.

-       

      Case 2: Subscribers re-activated the service after it expires: subscription fee is deducted as of the date the subscription is re-activated. The data is kept for uses when the service is re-activated.

     + Subscription fee is successfully deducted: subscribers can maintain the service.

     + Subscription fee is not successfully deducted: the system will try to bill in accordance with terms and conditions of each service.

3

Subscribers switch among prepaid plans

-       

       Subscribers can maintain the service under the current cycle.

4

Subscribers change from prepaid plans to postpaid plans and vice versa

-       

       For service with subscription fee (according to cycle): subscribers can maintain the service under the current cycle.

5

Subscription owner change

The service will be cancelled and data are terminated.

6

Subscription is terminated (after two-way suspension period is over)

The service will be cancelled and data are terminated.

 

 

FAQ