Introduction

mKids is a service that helps Parents who are MobiFone subscribers effectively and usefully control their children's use of mobile phone.

mKids is a service that helps Parents who are MobiFone subscribers effectively and usefully control their children's use of mobile phone.


Features

  • If Father/Mother subscriber has multiple Children subscribers, fee for maintaining functions of Children subscribers will be assigned to the same fee cycle.
  • No limit for quantity of subscribers in Blacklist and Whitelist. However, only free for 5 subscribers/list.
  • You can activate both Blacklist and Whitelist at the same time. However, one phone number cannot present both in Whitelist and Blacklist.
  • When registering advanced package, you must be in active status and use basic package.
  • At the time of charging, if Father/Mother subscriber does not have enough credit, the system will temporarily stop package functions for Father/Mother and Children subscriber. After charging successfully, package functions will be restored.
  • The requirement on Registering/Cancelling the service will take effects right after you successfully implement the command for Registering/Cancelling. If you require cancelling the service package within the effective time then such amount will not be refunded.
  • Regulations on blocking/unblocking service:

No

Subscription status

Service regulations

1

Lock one/two directions

-   Subscribers continue using the service until the end of the cycle (fee charged successfully).

-  Temporarily stops providing service for subscribers in subsequent cycles.

2

Unlock subscribers who have been locked with one/two directions

-  Reactivate right at the former cycle of package, subscribers will continue using the service until the end of cycle.

-   Unlock the ended cycle, charge subscribers from the date of reactivation.

+  Fee is charged successfully: subscribers continue using the service

+  Fee is not charged successfully: Charge again in accordance with regulation of the service

3

Change among forms of prepaid subscription

Subscribers continue using the service with former cycle

4

Change from prepaid to postpaid and vice versa

Subscribers continue using the service with former cycle

5

Change ownership

Cancel service

6

Subscription is canceled (after the period for blocking two directions expires)

Cancel service

 

 

  • If Father/Mother subscriber has multiple Children subscribers, fee for maintaining functions of Children subscribers will be assigned to the same fee cycle.
  • No limit for quantity of subscribers in Blacklist and Whitelist. However, only free for 5 subscribers/list.
  • You can activate both Blacklist and Whitelist at the same time. However, one phone number cannot present both in Whitelist and Blacklist.
  • When registering advanced package, you must be in active status and use basic package.
  • At the time of charging, if Father/Mother subscriber does not have enough credit, the system will temporarily stop package functions for Father/Mother and Children subscriber. After charging successfully, package functions will be restored.
  • The requirement on Registering/Cancelling the service will take effects right after you successfully implement the command for Registering/Cancelling. If you require cancelling the service package within the effective time then such amount will not be refunded.
  • Regulations on blocking/unblocking service:

No

Subscription status

Service regulations

1

Lock one/two directions

-   Subscribers continue using the service until the end of the cycle (fee charged successfully).

-  Temporarily stops providing service for subscribers in subsequent cycles.

2

Unlock subscribers who have been locked with one/two directions

-  Reactivate right at the former cycle of package, subscribers will continue using the service until the end of cycle.

-   Unlock the ended cycle, charge subscribers from the date of reactivation.

+  Fee is charged successfully: subscribers continue using the service

+  Fee is not charged successfully: Charge again in accordance with regulation of the service

3

Change among forms of prepaid subscription

Subscribers continue using the service with former cycle

4

Change from prepaid to postpaid and vice versa

Subscribers continue using the service with former cycle

5

Change ownership

Cancel service

6

Subscription is canceled (after the period for blocking two directions expires)

Cancel service

 

 


Tariff
  • Fee for sending SMS to short-code 9279: Free
  • Service charge:

No

Content

Tariff (VAT)

I

Subscription fee

1

Basic functions package

10,000 Vnd/30 days/1 children subscriber

2

Advanced functions package

5,000 Vnd/30 days/1 children subscriber

II

Fee for using functions

1

Quantity of subscribers in Whitelist

Free for 5 subscribers. From the sixth subscriber: 500 Vnd/subscriber

Quantity of subscribers in Blacklist

Free for 5 subscribers. From the sixth subscriber: 500 Vnd/subscriber

Management of location of children subscriber:  Send SMS for searching

Free for 3 SMS/day. From the fourth SMS: 500 Vnd/SMS

4

Other functions

Free

Charging method:

  • Service subscription fee:
    • Package cycle is 30 days from the time of successful registration/activation. Cycle of basic package and advanced package is different, depending on registration time.
    • Subscription fee will be charged after you have successfully registered the service. Packages will be renewed automatically if you do not cancel it until the end of the cycle.
    • The system will charge until the time of renewal. If fee is not charged successfully after 30 days since the renewal time, the service will be canceled.
  • Subscription fee is charged to main account (for prepaid subscribers) or added to the monthly bill (for postpaid subscribers).
  • Fee for using Search location of Children subscriber, Add number to Blacklist/Whitelist functions: charged to main account (for prepaid subscribers) or added to the monthly bill (for postpaid subscribers). Fee is charged once when you send commend for searching/adding number.
  • Fee for sending SMS to short-code 9279: Free
  • Service charge:

No

Content

Tariff (VAT)

I

Subscription fee

1

Basic functions package

10,000 Vnd/30 days/1 children subscriber

2

Advanced functions package

5,000 Vnd/30 days/1 children subscriber

II

Fee for using functions

1

Quantity of subscribers in Whitelist

Free for 5 subscribers. From the sixth subscriber: 500 Vnd/subscriber

Quantity of subscribers in Blacklist

Free for 5 subscribers. From the sixth subscriber: 500 Vnd/subscriber

Management of location of children subscriber:  Send SMS for searching

Free for 3 SMS/day. From the fourth SMS: 500 Vnd/SMS

4

Other functions

Free

Charging method:

  • Service subscription fee:
    • Package cycle is 30 days from the time of successful registration/activation. Cycle of basic package and advanced package is different, depending on registration time.
    • Subscription fee will be charged after you have successfully registered the service. Packages will be renewed automatically if you do not cancel it until the end of the cycle.
    • The system will charge until the time of renewal. If fee is not charged successfully after 30 days since the renewal time, the service will be canceled.
  • Subscription fee is charged to main account (for prepaid subscribers) or added to the monthly bill (for postpaid subscribers).
  • Fee for using Search location of Children subscriber, Add number to Blacklist/Whitelist functions: charged to main account (for prepaid subscribers) or added to the monthly bill (for postpaid subscribers). Fee is charged once when you send commend for searching/adding number.

Guide

Target users:

  • All MobiFone prepaid and postpaid subscribers who are operating in two directions (excluding Fast Connect subscribers).
  • Each Father/Mother subscriber can register maximum 02 Children subscribers.

Conditions of use:

  • Register to use the service with basic functions via SMS, Website/Wapsite of service.
  • Activate advanced functions via SMS, Website/Wapsite of the service after completing registration procedures at MobiFone's shop.

Service provision channels

  • Service short-code: 9279

Service functions

Target users:

  • All MobiFone prepaid and postpaid subscribers who are operating in two directions (excluding Fast Connect subscribers).
  • Each Father/Mother subscriber can register maximum 02 Children subscribers.

Conditions of use:

  • Register to use the service with basic functions via SMS, Website/Wapsite of service.
  • Activate advanced functions via SMS, Website/Wapsite of the service after completing registration procedures at MobiFone's shop.

Service provision channels

  • Service short-code: 9279

Service functions


Rules

 

 


FAQ