MOBIFONE.AI is a text-to-speech solution, on the basis of which assists businesses to build intelligent automated answering systems, public notification systems, virtual assistants (Virtual Assistant ), audio newspapers, audio books, movie narrations, ... Users can directly convert text to speech through the provided website interface or use the API to develop a separate solution.
Objects to use:
Telecommunication businesses, financial and insurance companies, event companies, transportation companies, e-commerce companies, electronic newspapers, ...

Strengths of MobiFone TTS:

• Naturally, like a real human voice;
• Diverse voices read by gender;
• Diverse voices of different regions;
• Pronounced languages ​​other than standard data, including misspelled words;
• Propose a way to read words that have not been standardized according to the context, intelligently;
• Predicting reading acronyms, words borrowed from foreign countries;
• Customers can build their own voice with just 4 hours of training recording.

Benefits of the service:

• Customers develop internal solutions to help save operating time and costs, improve customer experience or increase revenue-enhancing products;
• Deploying a variety of products and services for business or internal use;
• Reduce personnel costs, operating costs, increase production speed and increase customer satisfaction;
• 83% of calls are answered automatically, while in traditional PBX model, 100% of calls will be answered by the operator;
• Operate 24/7 information query categories;
• 15% - 20% of self-service calls are used by customers;
• 82% is the self-service transaction success rate;
• Rate of IVR navigation increased to 92%;
• Waiting time reduced by 31%;
• Discount 10% for the operator;
• 39% discount on missed calls.

Service features:

• Convert text to Vietnamese voice with natural intonation and rich selection of regions and gender
• Users can easily store and use as basic files (eg: mp3, wav) and freely use according to their purpose.
• Allows you to customize the region, gender, speed, and way of interrupting the voice
• Updated abbreviations, allowing users to edit, abbreviations in text form
• Updated foreign dictionary, allowing users to edit foreign dictionary in text form
• Easy to connect via APIs or switch

For further advice and guidance on the solution, please contact hotline: 0936.110.116 or email: contact-itc@mobifone.vn.

Sincerely thank you!