Introduction

Chanel1 is a service portal that helps MobiFone subscribers watch live on-demand videos in different fields (entertainment, sports, movies, films, fashion, news, music, etc.), and watch live special television channels (VTV, VTVCAB, SCTV, VTC, etc) right on mobile phones at anytime and anywhere.

 


Features


 

·         Watch live special television channels (SD, HD) such as VTV, SCTV, VTVCAB, HTV, etc.

·         Customers can actively select the list of their favorite channels in registered packages like TV10 (10 channels), TV20, TV VIP among television channels being provided.

·         Watch on-demand videos like online films and video clips with standard definition (SD) and high definition (HD).

·         Check history of transaction, registration, watching, giving content, etc.

·         Manage personal account

·         Function of sharing on social networks

Main contents of the service are as follows:

No

Service content

Description of content

I

Television service

2

TV20

The package of 20 television channels on sports, entertainment, high-quality movies, bandwidth auto-adjusting, compatible with all screens.

3

TV VIP

The package of 39 television channels (including up to 11 HD channels) with rich and high-quality content, bandwidth auto-adjusting, compatible with all screens.

II

On-demand video service

1

The World of Beauty

Honoring the body and spiritual beauty of women in transparent, tender, sexy and hot styles, etc.

2

Movies world

A rich store of world's movies, which is continuously updated with the latest movies and classified into different categories for selection: action, romantic, comic, prospect, etc. which are very attractive, bringing you with relaxing moments.

3

Music

Collecting music videos, liveshows of international and indigenous famous singers, the most famous and hottest MVs, etc.

4

Game video

Collecting all clips, videos on live reports, report of game contests, video trailer review games, etc.

5

Live Video

Collecting all live video in different fields like sports, culture, society, etc.

6

Daily

Including all special exclusive humorous programs, short news video clips, etc to entertain and bring relaxing moments for audience.


Tariff

 

Wapsite: http://kenh1.mobifone.vn/

Service fee = Data fee + Content fee + Subscription fee

In which:

·         Data fee: Free.

·         Fee for sending SMS to 9313: Free.

- Content fee and subscription fee (inclusive with VAT) are regulated as follows:

·         Tariff for using the service:

No

Service package

Price

Use effectiveness

Use content

I

Television service

1

TV20 (TV20)

2,000 Vnd

1 day

Watch 20 television channels (selected at registration) by the package within 1 day

2

TV VIP (VIP)

3,000 Vnd

1 day

Watch all television channels by package within 1 day

II

On-demand video service

 

Specialized content package

3

The World of Beauty (DEP)

2,000 Vnd

1 day

Watch all video clips on beautiful girls and models by the package within 1 day

4

Movies world

3,000 Vnd

1 day

Watch all special movies by package within 1 day

(PHIM)

5

Music

2,000 Vnd

1 day

Watch all videos, MVs, liveshows by package within 1 day

(MU)

6

Game video

2,000 Vnd

1 day

Watch all videos, trailers, reviews by package within 1 day

(GA)

7

Live Video

2,000 Vnd

1 day

Watch all videos, live clips by package within 1 day

(LV)

8

Daily

2,000 Vnd

1 day

Watch all funny videos by package within 1 day

(VD)

 

Buy separate contents (watching, downloading)

0 - 20,000Vnd/time of purchase

Depending on each specific content customers want to buy
 

 

- Packages will be renewed automatically if customers do not cancel them.

- When registering packages successfully, subscribers can watch content of respective packages for free.

- Regulations on promotion when subscribers register for the first time.

·         For packages with usage period by Days: Customers will be offered the service for free of charge within 3 consecutive days when registering for the first time. From the second registration onward, the service will charge in accordance with regulations.

- A subscriber can register different content packages at the same time, but such packages must be different in content.

- Charging method

·         For postpaid subscribers: Service fee will be paid to the monthly bill.

·         For prepaid subscribers: Service fee will be charged to the main account.

·         Charging when registering the package or buying separate contents: Fee will be charged immediately in accordance with regulation after customers send request on registration (for subscribers who register the service for the first time, promotion will be applied as per the scenarios below) or buying separate content with respective fee level.

·         Principles on charging when renewing packages:

+ Right after the usage period expires, the system will automatically renews to the next period and charge renewing fee. Renewing fee equals to the price of the package customers are using.

 

+ Usage period of the Day package: 1 day (24 hours from the time of registering/renewing successfully).

+ After renewing, if fee is not charged successfully, subscribers will continue using the service in accordance with regulations of the current package, and the system will continue renewing the package for at most 30 days (once per day).  


Guide

Instruction

Service subscription/cancellation for SMS channel:

 No

Content

Implementation method

1

Service registration TV 20

Write DK TV20 to 9313 or registering via Wapsite

2

Service registration TV VIP

Write DK VIP  to 9313 or registering via Wapsite

3

Registering the service The World of Beauty

Write DK DEP to 9313 or registering via Wapsite

4

Registering the service Movies World

Write DK PHIM to 9313 or registering via Wapsite

5

Registering service Music

Write DK MU to 9313  or registering via Wapsite

6

Registering service Game video

Write DK GA to 9313 or registering via Wapsite

7

Registering service Live video

Write DK LV to 9313 or registering via Wapsite

8

Registering service Daily

Write DK VD to 9313 or registering via Wapsite

9

Service packages cancellation

Write HUY Packagename to 9313 or registering via Wapsite

10

Support

Write HD, TG, HELP to 9313

11

Check package

Write KT to 9313

12

View price

Write GIA to 9313

13

Retrieve password

Write MK to 9313

14

Decline receiving periodic SMS

Write TC SMS Packagecode to 9313 (Package code: TV20, VIP, PHIM, DEP, MU, GA, LV, VD)

15

Register receiving periodic SMS

Write DK SMS Packagecode to 9313 (Package code: TV20, VIP, PHIM, DEP, MU, GA, LV, VD)


 

 


Rules

Target users and Conditions for using the service:

Target users: All subscribers who are using two-way service of MobiFone network.  

Usage conditions:

·         Subscribers use Mobile Internet service and must be in range of EDGE/3G services of MobiFone or use Internet, Wi-Fi connection and use account to log in.

·         Subscribers use mobile devices supporting streaming, 3G/4G and must be compatible with platforms such as Windows Mobile, iPhone, BlackBerry, Android.

Methods of use, utilities of the service:

·         Via SMS: register/cancel the package, check, support

·         Via website/wapsite: Register/cancel the package; View/give content; manage personal account; share on social network.

Phone models supported:

·         All phone models using Android 4.1.x onward, iOS 7.1 onward.

 


FAQ