Introduction

AloTV is a service that helps MobiFone subscribers to watch special live television channels, on-demand contents on mobile devices.

 


Features

Service's main functions:

  • Watch live television channels: standard definition (SD) and high definition (HD).

  • Watch on-demand videos, movies, sports, etc.

  • Search transaction history of subscribers.

 


Tariff
  • Service charge = Content fee + Subscription fee + Fee for buying more time

  • Data fee when using the service: Free.

  • Fee for sending SMS to 9208: Free.

  • Tariff (VAT included):

    No

    Package

    Rate

    Usage period

    Time for streaming watching

    Package content

    I

    Television service

    1

    AT7

    9,000 Vnd

    07 days

    10 hours

    62 television channels: 47 SD channels, 15 HD channels. Channels detail: view Here

    2

    AT30

    25,000 Vnd

    30 days

    20 hours

    3

    AVG

    7,000 Vnd

    07 days

    10 hours

    15 An Vien channels Channels detail: view Here

    4

    Buy time for watching Tivi

     

    GH1 or GHAT

    1,000 Vnd

    1 hour/each time of buying

    01 hour

    Buy more time for watching Tivi for AT7 or AT30 package

     

    GH2 or GHAVG

    1,000 Vnd

    1 hour/each time of buying

    01 hour

    Buy more time for watching Tivi for AVG package

    II

    On-demand video service

    1

    Film (package name: PH)

    10,000 Vnd

    07 days

     

    Film series, single films

    2

    Sports (package name TTH)

    7,000 Vnd

    07 days

     

    Specialized video clips on sports, soccer, tennis, golf, athletics, etc.

    3

    Security, news (Package name 113)

    7,000 Vnd

    07 days

     

    Video clips on security, social security order

    4

    Comic

         

    Funny and exciting video clips, humorous situations, movies, sports, self-made clips, etc.

     

     

    Daily package (FUN1)

    2,000 Vnd

    1 day

    Unlimited

     

     

    Weekly package (FUN7)

    7,000 Vnd

    07 days

    Unlimited

     

     

    5

    Game

         

    Live report clips or normal clips on international and indigenous classical sport games with special and attractive comments of top experts.

     

     

    Daily package (CG1)

    2,000 Vnd

    1 day

    Unlimited

     

     

    Weekly package (CG7)

    7,000 Vnd

    07 days

    Unlimited

     

     

    6

    Fashion

         

    Clips on beauty make-up, international and indigenous fashion shows, fashion clips of models, actors and actresses, and international beauty contests, etc.

     

     

    Daily package (FA1)

    2,000 Vnd

    1 day

    Unlimited

     

     

    Weekly package (FA7)

    7,000 Vnd

    07 days

    Unlimited

     

     

    7

    VTV Sport (Package name VTV7)

    7,000 Vnd

    07 days

    Unlimited

    Specialized VTV clips on sports

    8

    Buy separate contents

    0 – 50,000 Vnd/each time of buying

    24 hours

     

    Video clips, movies providing on the service

     
  • Service fee will be charged to the monthly bill of postpaid subscribers or subtracted to main account of prepaid subscribers.

  • Packages are automatically renewed upon expiration. 


Guide

1. Service provision channels:

  • SMS: short code 9208

  • Application: Alo TV

2. Main contents of the service:

  • Television channel: Provides special indegious and international television channels such as: VTV channels, HTV digital channels (VTC, AVG), including SD and HD channels.

  • On-demand videos: watch, download on-demand contents such as video clips, TV gameshow, fashion, security, etc.

  • High-quality online movies (HD, 3D): Featủe films, televíion films, action films, psychology films, comic films, etc.

3. Service registration:

You can register by one of the following methods:

  • Method 1: Write DK PackageCode to 9208, Package name includes: AT7; AT30; AVG; TTH; 113; PH; VTV7..

  • Method 2: Access to website http://alotv.mobifone.vn, select Personal account, select the package to be registered and confirm registration.

  • Method 3: Access to AloTV via EDGE/3G connection of MobiFone, select Personal account, select the service package and confirm registration.

4. Service use:

  • Via wapsite/Application:

  • From mobile devices, access to http://alotv.mobifone.vn or application to use the service.

  • In case of accessing via EDGE/3G connection of MobiFone, the system automatically recognizes your subscription; you can use the service without logging in.

  • If you access via Wi-Fi or Internet connection, you need to login the system with service acocunt. To retrieve password, write MK to 9208.

  •  Via SMS:

You can use some functions via SMS as follows:

No

Content

SMS to 9208

  1.  

Buy more time for watching AT7 or AT30 package

GH1

  1.  

Buy more time for watching AVG package

GH2

  1.  

  •  

HD/TG/HELP

  1.  

Check package

KT

  1.  

View price

GIA

  1.  

Retrieve password

MK

  1.  

Download application

TAI

5. Service cancellation:

You can cancel the service by following methods:

  • Method 1: Write HUY PackageCode to 9208. Package name: AT7; AT30; AVG; TTH; 113; PH; VTV7

  • Method 2: Access to http://alotv.mobifone.vn via EDGE/3G connection, select Personal account, select the package to be cancelled and confirm.

  • Method 3: Access to AloTV via EDGE/3G connection, select Personal account, select Package Name and cancel.


Rules

1. Target users: All subscribers who are using two-way service of MobiFone network.  

2. Use conditions:

  • Subscribers use Mobile Internet service and must be in range of EDGE/3G services of MobiFone or use Internet, Wi-Fi connection.

  • Subscribers use mobile devices supporting Streaming, EDGE/3G and compatible with following platforms: Symbian, Windows Mobile, iPhone, BlackBerry, Android.

3. Regulations on the time for watching streaming of television channels (LiveTV):

  • When registering the television service package, you can watch contents within the regulated period of each package.

  • As the time is up, if you want to continue watching, you must buy more time for watching: 1 hour/1 time. The maximum quantity of hours is equal to the remaining valid time of the package you are using.

  • Before the watching time limit expires, the system will send notification via SMS or via wapsite/application to remind you of continuing using the service.

  • Right after finishing the use period of each package, the time for watching streaming will be removed and it will not be accumulated or transferred to the subsequent period.

  • It is not regulated on the time limit for watching streaming for on-demand contents (VOD).

4. Regulations on renewal:

  • The system will charge subscription fee right after the use period of the package expires and changes to the subsequent period.

  • At the time of renewal, if fee is not charged successfully, subscribers will continue using the service in accordance with regulations of the current package, and the system will continue renewing the package for at most 45 days. The system will charge ladder fee with following levels: X Vnd/5,000 Vnd/(X – 5,000 Vnd) (for weekly package) and X vnd/10,000 Vnd/(X - 10,000 Vnd) (for monthly package). With X vnd is the package price.

  • If the system charnges fee successfully in one time, the package will be renewed.

  • Within 1 period of use, the total amount being charged successfully is at most equal to price of the package (X vnd) you are using. Within 45 days, if the system fails to charge, the service will be canceled. 


FAQ